Question 1

Is Vita Renewal a real telehealth clinic?

Accepted Answer

Yes. Every prescription is written by a US-licensed physician following a real telehealth evaluation, and every medication ships from a licensed pharmacy.

Question 2

What states do you serve?

Accepted Answer

Vita Renewal offers telehealth care across all 50 states. Product availability may vary by state and clinical appropriateness.

Question 3

Where do the GLP-1s and peptides come from?

Accepted Answer

Our compounded GLP-1s are made at 503A US pharmacies. Peptides are sourced from US-licensed manufacturers with third-party purity and potency testing on every batch.

Question 4

How is my medication shipped?

Accepted Answer

Cold-chain packaging where required, in unbranded discreet boxes. Most orders arrive within 3–5 business days after physician review.

Question 5

Do I need labs?

Accepted Answer

Some protocols (TRT, HRT) require baseline labs. Your physician will tell you what's needed and how to complete them. Many members can use existing recent labs.

Question 6

Can I pause or cancel a subscription?

Accepted Answer

Yes — pause, skip, or cancel anytime from your account dashboard. No fees.

Question 7

How much does the physician consult cost?

Accepted Answer

Physician evaluations and follow-ups are included with every prescription order. No hidden consult fees.

Question 8

Is my information secure?

Accepted Answer

Yes. Vita Renewal uses HIPAA-conscious practices to protect your health information at every step.

Answers, from the team.